Cox is the most established cable provider in Spanish Fort and the default for households without fiber access.
Their coaxial cable puts every home on your neighborhood node into the same shared bandwidth pool. Spanish Fort is one of Baldwin County's fastest growing communities. That growth put more households on the same cable nodes than the infrastructure was originally built to support. When Eastern Shore families come home from work and schools let out every household on your cable node goes online simultaneously on the same shared bandwidth.
Your available Cox upload drops below its already limited 35 Mbps ceiling during exactly the hours your Spanish Fort home office needs consistent performance most. The afternoon peak when you are pushing project files to a Mobile server or finishing a client deadline is precisely when Cox cable performs worst on the Eastern Shore.
Cox cable in Baldwin County also carries the same Gulf Coast infrastructure vulnerability that all coastal Alabama cable customers face. Copper coaxial that has been through repeated storm seasons in Mobile Bay area humidity degrades over time. Each repair cycle patches rather than replaces and the accumulated effect shows in long term performance.