Cox is the most established cable provider in Theodore and the default choice for southwestern Mobile County households without fiber access. Their coaxial cable infrastructure was not designed for a community where a meaningful portion of households work from home simultaneously during business hours.
Every Theodore home on your Cox node shares the same total bandwidth pool. When southwestern Mobile County families come home from work, the Port of Mobile corridor shifts end, and schools let out every afternoon your available Cox upload bandwidth drops without any change to your bill or your plan. That shared infrastructure limitation is structural. It cannot be fixed with a better modem or a faster plan.
Cox cable in Theodore also carries a specific vulnerability that inland Alabama cable does not face as intensely. The coastal humidity near Mobile Bay degrades copper coaxial cable over time in ways that are not always visible but consistently affect signal quality. A Theodore household on Cox cable that has been in the ground through five or six Alabama storm seasons is on different infrastructure than the same cable freshly installed.